Blogging is an inherently personal and yet public practice and many bloggers use their blogs to put their innermost thoughts and feelings on display for the entire world to see. It is this openness that attracts so many people to the blogging community; however it also opens bloggers up to a variety of negative comments, feedback, and ridicule. While there is no way to fully avoid negativity in the blogosphere, there are ways to deal with negative feedback you receive:
1. Determine if the comment was actually negative or if it was meant to be constructive criticism. Sometimes, especially when you initially read something that isn’t a glowing response to something you’ve written, it can be easy to confuse negativity with constructive criticism. Before you respond give yourself time to decompress, then go back and re-read the comment to see if it was actually meant to be helpful and not negative.
2. Decide how you want to handle negative feedback. Some bloggers will simply delete a negative comment, others will respond to the comment directly, some will choose to ignore the comment entirely, and then others will respond via email (when possible) to the commenter to handle the matter directly. There is no right or wrong way to handling negative comments, and your methods are entirely dependent on how you feel comfortable managing the matter.
3. Evaluate your own reaction. Are you incensed over a blog comment because it was purely left out of hate, or are you upset because it hits close to home? If you find that you’re getting defensive over a negative comment then it could be because the comment holds an element of truth to it. On the other hand, being upset over comments that are full of unmitigated malice is a completely rational response.
4. Instate a blog commenting policy. Many bloggers will post a blog commenting policy that outlines the types of comments they welcome (positive feedback, differing points of view, constructive criticism, etc.) and those comments that aren’t welcome (hateful comments, spam). Then, when a negative commenter does reply to a post, you are able to direct them to the blog commenting policy and delete the comment or reply as you see fit.
5. Recognize that negative comments mean your blog is growing. When blogs are in their infancy or haven’t yet reached a wide audience it’s likely that the comments that are left on it are from friends and avid readers, most of which will only leave positive feedback. Once your blog expands and begins to reach a larger, more diverse audience, you will inevitably receive one or two comments that are negative in nature. It’s important to remember that one negative comment out of hundreds of positive ones doesn’t mean that you did something wrong, it means that you’re doing something right and that you’re reaching a wide variety of people.
Blogger negativity is difficult to deal with, especially when it concerns areas of your life where you are already sensitive or that touches on something very personal to you. However negative comments, as hateful as they may be, do not speak to your failure as a blogger, they speak to your success. Implement a procedure for dealing with negativity and use these tips to determine how you want to respond.
Nancy Parker was a professional nanny and she loves to write about wide range of subjects like health, Parenting, Child Care, Babysitting, nanny background check tips etc. You can reach her @ nancy.parker015 @ gmail.com
Many thanks to Nancy for this great post
How do you handle negative comments on your blog?
Do you have any other tips to share?
- How to Deal with Negative Criticism on Social Media (socialsamosa.com)
- Rough with the Smooth – coping with internet angels and trolls (edenchanges.wordpress.com)
- Why You Should Address the Negative (blogtrepreneur.com)
- Negative comments (marianne365days.wordpress.com)